Community sales revenues jumped in excess of 350% year over year," said WFMSG COO, Todd A. Cotharin. "Company profits more than doubled. This success reflects the market's recognition of the much higher value associated with WFMSG customer focused policies and Community’s innovative and collaborative approach to the traditional workforce management paradigm. Our web-based architecture results in rapid, effective deployments that translate into immediate return on investment. Community’s powerful feature set, ease of use and advanced architecture clearly stand out as an exception in a lethargic and otherwise confusing market," he concluded.

"WFMSG is rapidly outpacing the last year’s breakout success, and it is easy to sense the growing excitement of the industry and our customers with the product and our pricing strategies," said WFMSG CEO, Daryl A. Gonos. "High levels of workforce management expertise and our intelligent, yet low cost, deployment model contributed to increased sales and highly satisfied customers. Industry insiders have known for quite some time that modern contact center executives have been hoping for more progressive innovation from workforce management providers and increased ease of use and deployment. When you add lower cost of licensing and ownership to that equation, Community meets and exceeds that profile," he stated.

"It is now our responsibility to ensure that we effectively grow the organization to keep pace with our customers’ demands," he continued. "Increased revenues will fuel further internal investments with the objective of accelerating our winning strategy and widening the technology and customer satisfaction gaps that have already been established between WFMSG and competitive companies. Every indicator points to WFMSG far exceeding last year’s explosive growth," he concluded.