INNODATA ISOGEN (NASDAQ: INOD) today announced that it has signed a master services agreement with Swets, the worlds leading subscription services company, to expand their ongoing outsourcing relationship.
Pursuant to the agreement, Innodata Isogen will undertake a variety of data management and knowledge process outsourcing activities. Swets handles more than 1.8 million subscriptions annually for thousands of academic, corporate, government and medical organizations across the globe.
Having worked successfully with Innodata Isogen for a number of years now, we are delighted to be expanding our partnership with them, said Johan van Campen, Chief Information & Operations Officer for Swets. We are relentless in our drive to simplify the management of subscriptions. As a result, we are constantly evaluating our own internal processes and procedures to ensure that we provide the most efficient and effective services and support for our customers. This ongoing partnership will ensure our customers continue to receive the level of service they expect from their trusted intermediary.
Our goal is to help publishers and information services providers like Swets become more competitive, said Jan Palmen, head of Innodata Isogens Publishing Practice. With our experience and insight into the challenges faced by all information services providers, we believe we can help Swets find more efficient and innovative ways to deliver information products to their customers and reduce their operating expenses. We are very pleased to have been selected by Swets as their partner for an expanded outsourcing program.
About Swets
With customers in over 160 countries and more than twenty offices around the world, Swets is a true long tail powerhouse that provides the most comprehensive and sophisticated e-commerce platform currently available in its field. Swets has been included in E-Content Magazine's 100 companies that matter most in the Digital Content Industry for the past five years, and appeared at number 95 in FEM Business' Top 500 Companies in The Netherlands in 2006. Swets is the only subscription services company that is ISO 9001:2000 certified on a global basis--a testament to their stringent operation and client service procedures.
About Innodata Isogen
Innodata Isogen, Inc. (NASDAQ: INOD) is a leading provider of knowledge process outsourcing (KPO) and information technology services. We work as a product development partner to our clients, helping them meet their content creation and publishing challenges. We provide outsourcing services that draw upon offshore global resources, proven project management and highly engineered processes and tools. We also help our clients improve their internal business operations with information technology (IT) and systems engineering. Our clients include information-intensive companies in such industries as media, information services and publishing, technology, manufacturing, aerospace, defense, government and intelligence.
2007 honors include EContent Magazines EContent 100, KMWorld Magazines 100 Companies That Matter, and International Association of Outsourcing Professionals (IAOP) Global Outsourcing Top 100.