Click Commerce’s Research and Healthcare division announced today that The Research Institute at Nationwide Children’s Hospital, Columbus, Ohio, will use Click’s eResearch Portal to fully automate tracking, billing and cost projection information for clinical trials. As one of the leading children’s hospitals in the United States, Nationwide Children’s is using the eResearch Portal software to streamline the budgeting process and to improve overall billing accuracy.
Click Commerce eResearch Portal allows Nationwide Children’s to integrate procedure, supplies, equipment and other cost data from all sources associated with a trial, thereby enabling accurate budget projections before a trial ever goes to contract. Once the clinical trial is under way, the system then provides for correct identification of payers for both research and routine care according to national coverage decision guidelines.
“Billing processes for clinical trials are becoming increasingly complex to manage for research offices. We need to streamline administrative processes and improve accuracy wherever possible,” said Kathy Milem, vice president, Research Business Services, at Nationwide Children’s. “Click Commerce’s eResearch Portal enables us to predict costs and to ensure the proper payer is billed. It helps us focus our energies where they properly belong, on producing trial results, rather than on chasing down administrative details.”
“For us it’s rewarding to see a leader in children’s health like The Research Institute at Nationwide Children’s Hospital leverage the full flexibility and configurability of our eResearch Portal,” said Gary Whitney, general manager for Click Commerce Research and Healthcare. “The system allows for a wide range of clinical trial workflow and compliance improvements, and The Research Institute is continuing to take full advantage of these.”
The Research Institute at Nationwide Children’s Hospital and many other leading healthcare research institutions use Click Commerce’s browser-based, secure eResearch Portal to automate a wide range of administrative processes, including those associated with Grants, IRB, IACUC, COI and clinical trials, among others.
About Click Commerce Research and Healthcare
Click Commerce Research and Healthcare is a leading provider of automated research administration and compliance systems to seven of the top ten research institutions in North America, including Johns Hopkins University, Duke University and the University of Pittsburgh. More information can be found at research.clickcommerce.com