1.) Know who your customers are. Who needs your products and services? If you are a training facility, then people with untrained horses need you. If you are a boarding facility, then horse owners who don't have space at home for their horses need you. If you are a riding instructor, then your potential customers are anyone who wants to learn how to ride horses. You get the picture! A big part of making sure your horse business works is identifying your customers.
2.) Find out where your customers hang out. Where do horse people congregate? At feed and tack stores, at horse shows, at online horse-related web sites and chat rooms, to name just a few. Now break it down even further. Let's say you are a breeder of Morgan horses. Sure, you'll find some Morgan enthusiasts at the tack shop and feed store, but you'll likely find them in droves at breed-specific shows. Find out what newspapers and magazines your potential customers read as well.
3.) Advertise! Now that you've done all that research to determine who your customers are, where they hang out, and what they read, it's time to put your product and service in front of them! Put ads in magazines and newspapers that they read, hang up flyers at tack and feed stores, and advertise in show programs.
4.) Know how to write a good advertisement. How you come across to your potential customers will make all the difference in the world when it comes to whether or not they will choose your products and services over those of a competitor. Be creative and give your ads a little zing! Make them memorable. Let's say you are selling a horse. Instead of writing an ad that only tells the horse's color, size, breed, and discipline, try adding impressive bloodlines if appropriate, accolades won, and personality traits that you think your customers will appreciate. An ad that is personal and tells the audience more than just the dry details is sure to get a lot of response.
5.) Set yourself apart by giving away some "freebies." Give something away for free, and the customers will come to you. Your give-away can be as simple and cost-effective as an open barn day that allows the community to come and enjoy your facility, or your could go large-scale and sponsor a class at a show. Remember, the goal is to get your name out there in front of those who would benefit from your product or service. Be creative!
6.) Know that word of mouth can make you or break you. Your current customers are the best advertisements you have. Work to retain them, and do what you can to make them happy. They'll tell friends, who will tell more friends, and so on. Run your business with integrity and honesty, and treat your customers fairly. Always represent your products and services truthfully. The old adage "under promise and over deliver" works well in the horse world, too!
With a little marketing knowledge in hand, you'll have your horse business up and running in no time. Make sure to visit the great resources below to expand your equine knowledge. Seek wisdom first.