Microsoft and Hitachi Consulting, a global business and IT consulting services company of Hitachi Ltd (NYSE:HIT), will host a live webinar offering field service organizations information on how to get the most productivity and efficiency from their field service processes, personnel and technology. The webinar is free and will begin at 10 a.m. CST on Wednesday, January 30, 2008. Click here for more information and to register.
With the help of Hitachi Consulting and other industry experts, webinar participants will learn the keys to planning, implementing, and supporting an end-to-end automated service management solution that will increase field force productivity and drive top line revenue and customer retention.
The featured speaker is renowned field service automation professional Greg Lush, a 20-year veteran of the service industry and current CIO of The Linc Group, a national service provider and a 2007 recipient of a Microsoft Pinnacle award. Mr. Lush has spent his career building service and training organizations to help clients get strategic value from service management.
In addition, all webinar participants will receive a free white paper "Integrating People, Information, and Resources to Empower Field Services Organizations."
The webinar is being hosted by the field service practice of Hitachi Consulting, a leading provider of field service consulting and solutions, as well as back-to-back Microsoft Business Solutions US Partner of the Year.
"We want to share our Microsoft and field service expertise with potential clients and help guide them through the critical factors of field service management improvement," said Mike Gillis, managing vice president of the Hitachi Consulting Microsoft Dynamics practice. "The webinar is designed to reveal critical operational and cultural tips and tricks needed to establish a solid foundation for a truly successful enterprise-wide service management solution."
For more information and to register for the free webinar, visit http://www.dynamicsfsa.com/webcasts/013008/.
About Hitachi Consulting Corporation
As Hitachi, Ltd.'s (NYSE: HIT) global consulting company, with operations in the United States, Europe and Asia, Hitachi Consulting is a recognized leader in delivering proven business and IT strategies and solutions to Global 2000 companies across many industries. With a balanced view of strategy, people, process and technology, we work with companies to understand their unique business needs, and to develop and implement practical business strategies and technology solutions. From business strategy development through application deployment, our consultants are committed to helping clients quickly realize measurable business value and achieve sustainable ROI.
Hitachi Consulting's client base includes 25 percent of the Global 100 as well as many leading mid-market companies. We offer a client-focused, collaborative approach and transfer knowledge throughout each engagement.