With healthcare spending projected to double by 20151, millions of aging Baby Boomers escalating demand for service, and the average age of registered nurses at 46.82, healthcare organizations are increasingly seeking ways to improve productivity while balancing quality care with the costs incurred in delivering it. Many are turning to effective implementations of enterprise-wide technologies to be more efficient and competitive. The advanced workforce scheduling features within Kronos for Healthcare from Kronos® Incorporated are helping healthcare organizations address critical business issues including staffing and retention, compliance management, and delivery of quality care.
The advanced features minimize over-staffing and overtime by optimizing in-house staff coverage, and assign employees to shifts by skills, certifications, and preferences, thereby automating compliance management. In addition, the latest self-service feature from Kronos enables employees to set scheduling preferences, allowing staff to participate in the scheduling process.
“Having motivated and capable people fill shifts in a 24/7 environment can seem like an impossible task,” said Suzette Reid, senior application analyst and project manager IT, University Health Care at the University of Utah. “However, with Kronos’ advanced scheduling solutions we have the tools to do just that. The benefits of these solutions align with our organizational strategies. We are now better equipped to schedule best-fit employees in shifts without over-burdening our staff or incurring unnecessary overtime. And, with the self-service functionality, we are creating a superior work environment, which will positively impact the patient experience.”
Staffing and retention
Labor accounts for the largest portion of operating costs in healthcare. Kronos’ advanced scheduling solutions help to reduce staffing problems by optimizing available resources and balancing labor, costs, and patient care. The self-service feature further improves staff morale by empowering them to participate in the scheduling process to create fair and equitable schedules.
Compliance
Managers and practitioners in healthcare organizations are charged with the complex task of ensuring compliance. Kronos’ advanced scheduling solutions enable these entities to manage compliance by automatically and consistently applying company policies, union rules, and government mandates across the organization.
Quality care
Providing superior service to patients remains the number one priority for healthcare organizations. With the shortage of skilled workers, this fundamental objective has become challenging for many. Kronos’ advanced scheduling solutions enable healthcare organizations to improve productivity and performance while delivering quality care by ensuring that the right employees are available, willing, and scheduled to fill available shifts.
“Patient care, employee satisfaction, and compliance are a lot to manage,” said Brian Graves, global practice leader of healthcare at Kronos. “As the leader in workforce management technology, we will continue to innovate in this area to further strengthen our suite of offerings to help our customers align decisions for clinical practice and organizational financial performance.”
Kronos made this announcement from the Healthcare Information and Management Systems Society (HIMSS) Annual Conference & Exhibition being held Feb. 25-28, 2008 in Orlando. Kronos is exhibiting in booth #2150.
About Kronos Incorporated
Kronos Incorporated empowers organizations around the world to effectively manage their workforce. At Kronos, we are experts who are solely focused on delivering software and services that enable organizations to reduce costs, increase productivity, improve employee satisfaction, and ultimately enhance the level of service they provide. Kronos serves customers in more than 60 countries through its network of offices, subsidiaries, and distributors. Widely recognized as a market and thought leader in managing the workforce, Kronos has unrivaled reach with more than 30 million people using a Kronos solution every day