Evolve Technologies (www.evolvetech.com), a company that specializes in providing information technology (IT) solutions for small businesses, announced today that it has won a contract to provide its Complete Care System for Columbia, MD-based St. John Baptist Church (www.stjohnbaptistchurch.org). The Complete Care System is Evolve Technologies’ comprehensive IT management package that offers network monitoring, administration and help desk support with remote and onsite service delivery. Evolve’s Complete Care System also includes software management coordination, which ensures that all Microsoft-based software licensing and applications are current.
St. John is dedicated to improving the local and international community through spiritual outreach. The church had worked with another IT company prior to signing with Evolve Technologies, but like many small organizations that are supported by low-cost, low-service IT management firms, its network had been badly neglected. Before signing with Evolve, the church’s software licensing was out-of-date and its data control systems would not run properly due to heavy virus infiltration. It was also difficult to locate equipment since there had been little network standardization.
After assuming management responsibility for St. John’s Microsoft Small Business Server in October 2007, Evolve Technologies conducted a stabilization project. The firm installed industry best practice protocols, which included anti-virus and anti-spam filters and software licensing updates. A major component of the Complete Care package is to provide assistance to organizations via short-term and long-term technology planning. These planning efforts help businesses determine priorities while balancing achievable outcomes against budgetary constraints.
Vera Miles, Operations Manager, St. John Baptist Church, said, “To perform effective community outreach, it is essential that we work with an IT service provider that can monitor our network infrastructure, act quickly in response to our needs and work within our established budget. For St. John Baptist Church, Evolve Technologies has delivered on this promise and we are pleased that the church can now focus on its service mission, rather than worrying about potential technology disaster.”
John Flaherty, Vice President of Sales, Evolve Technologies, said, “St. John Baptist Church offered an opportunity for Evolve Technologies to serve the technology needs of a faith-based organization. We have found that, in general, this community is often delivered inferior IT services, but we knew that Evolve Technologies could develop a package to address St. John’s technology requirements at a reasonable cost and with superior customer support. Our experience with St. John has provided a foundation from which we are developing a specialized IT management package for the D.C. Metro’s nonprofit and faith-based organizations.”
About Evolve Technologies
Evolve Technologies (www.evolvetech.com) is a consulting firm that provides information technology (IT) and computer networking services to small businesses. Based in Fairfax, Virginia, Evolve Technologies provides an array of services including server installation, virus protection, network security, backup services and complete information technology outsourcing. Evolve Technologies supports clients across many industries, including nonprofit associations. The first Microsoft Small Business Specialist located in the Washington, D.C. area, Evolve Technologies is a Microsoft Gold Certified Partner. In addition, Evolve Technologies won the Microsoft 2007 U.S. Field Partner Award for Customer Satisfaction & Experience.