The Gift of Words by Anne S. French utilizes current mediation strategies, but in a language that a layperson can understand and use. The book provides the right words to say at the right time, so life's many stressful situations are never a surprise.
Being caught off guard in a tense situation is never easy. But now, professional mediator Anne S. French can help readers have the right words to diffuse an angry situation or ease confrontation. The Gift of Words can help set boundaries, increase confidence, and give anyone the control they need by providing responses that are honest and direct.
Written in clear, easy-to-follow prose, The Gift of Words tackles some of life's most difficult situations and helps readers to communicate their real feelings in a way that empowers them. Using her years of expertise in mediation and dispute resolution, French explains what, how, when and why certain words work to communicate needs effectively.
Whether readers want to know how to approach a boss with a problem they are having, deflect unwelcome advances or simply support a friend, The Gift of Words can help. This is a terrific at-your-fingertips resource that should find a place in every home library.
For more information or to request a free review copy, please contact the author at enhancedrelations @ yahoo.com. The Gift of Words is available for sale online at Amazon.com, Borders.com, and through additional wholesale and retail channels worldwide.
About the Author
Anne French is a professional mediator with advanced graduate credentials in dispute resolution and mediation from Southern Methodist University. She has her M.A. in Education from Michigan State University. A world traveler and educator, French started Enhanced Relations, Mediation for Couples, in 2003 and has taught communication techniques to corporations.
About BookSurge
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