Bradford Networks, an award-winning provider of comprehensive network access control (NAC) solutions, announced today that a 66 percent drop in help desk calls and speedy device registration during a pilot deployment of Campus Manager has Columbia University Medical Center expanding deployment to the rest of the campus.
By capitalizing on Campus Manager’s automated registration and policy checks, the New York City medical center realized an immediate return on its technology investment by dramatically slashing the number of help desk calls from 2007 summer program participants. In addition, the pilot uncovered that 53 percent of the students involved in the pilot program had personal computers that did not have up-to-date anti-virus protection and Campus Manager’s self-remediation tools helped to quickly rectify the situation without help desk involvement.
“Because of Campus Manager, we’re not having machines come onto the network that don’t already meet our policies and standards, so the number of calls that are security related have dropped substantially,” said Dean De Beer, Information Security Manager, Columbia University Medical Center. “As a result, rather than spending cycles putting out fires we’re looking to projects and initiatives that take us forward, not simply maintaining the status quo.”
What once took as long as 72 hours, getting students onto the medical center network, is now automated by Campus Manager’s dissolvable agent. The scan, which often can be done in 20-60 seconds, either gives users access to the production network or quarantines the device and directs the user to a customized remediation web page with instructions on how to resolve the problem and gain full access to the network.
“Columbia University Medical Center’s experience provides an objective measure of the return on investment for NAC,” said Mike Gadoury, Bradford Networks founder and CEO. “In addition, based on the success of the initial rollout, the Medical Center is considering plans to roll out the solution to permanent staff. Bradford’s out-of-band technology allows customers to start small and expand the solution gradually to meet longer term needs.”
Bradford Networks has pioneered advanced NAC solutions since 2002 and helps solve network access control challenges facing education, healthcare, financial services, government and other organizations by securing wired, wireless, and VPN networks.
About Bradford Networks
Bradford Networks develops advanced network access control solutions for wireless, wired and VPN networks. Bradford’s award-winning, out-of-band appliances leverage existing network infrastructure to automatically enforce NAC policy at the network edge making networks more secure and efficient. Privately held, Bradford Networks is located in Concord, NH. For more information, call (603) 228-5300 or visit www.bradfordnetworks.com.
About Columbia University Medical Center
Columbia University Medical Center provides international leadership in pre-clinical and clinical research, in medical and health sciences education, and in patient care. The medical center trains future leaders and includes the dedicated work of many physicians, scientists, nurses, dentists, and public health professionals at the College of Physicians & Surgeons, the College of Dental Medicine, the School of Nursing, the Mailman School of Public Health, the biomedical departments of the Graduate School of Arts and Sciences, and allied research centers and institutions. www.cumc.columbia.edu